Connecting the Americas Through an E-Government Capacity-Building Network

Increasingly, the deployment of e-government initiatives in the Public Administration arena has become mandatory. However, the adoption of this new paradigm needs to be followed up with training processes involving all the professionals within public organizations. In this context, one solution that has emerged lies in the creation of regional capacity-building networks in e-government. The objective of this paper is therefore to develop and present an analytical framework that enables the creation and deployment of a regional capacity-building network in e-government. In order to accomplish this goal, a Focus Group was created and Hierarchical Cluster Analysis was used. The findings from this research show that specific hierarchical and professional profiles within public administration deserve different e-government training endeavors. Further steps are outlined in order to consolidate a regional capacity-building network in e-government, taking the recent creation of an Inter-American Capacity-Building Network in e-Government by way of example.